Terms of Service

Last updated: 27 May 2026

These Terms of Service ("Terms") govern your use of the Match Maker mobile application ("App") operated by Denis Sangi (sole proprietor) ("we," "us," or "our"). By downloading, installing, or using the App you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Acceptance of Terms

By creating an account or accessing the App, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. These Terms form a legally binding agreement between you and us.

If you are using the App on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Eligibility

You may use Match Maker only if you meet all of the following requirements:

We reserve the right to verify eligibility at any time and to terminate accounts that do not meet these criteria.

3. Account Registration and Security

3.1 Registration

You must provide a valid email address and create a secure password to register. You agree to provide accurate information and to keep it up to date.

3.2 Password Security

You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. Notify us immediately at support@matchmaker-team.com if you suspect unauthorized access.

3.3 Account Termination Grounds

We may suspend or permanently terminate your account if we determine, at our discretion, that you have:

Termination may be immediate and without prior notice for severe violations (harassment, illegal content).

4. Subscription Terms

Important — Billing and Auto-Renewal
Please read this section carefully before starting a free trial or purchasing a subscription.

4.1 Premium Subscription Pricing

Match Maker offers a Premium subscription at USD 1.99 per month (or local currency equivalent as determined by the App Store / Google Play). Prices are displayed before purchase and may vary by country.

4.2 Free Trial

New users may be eligible for a 7-day free trial. The trial begins when you confirm your subscription in the applicable store. If you do not cancel at least 24 hours before the trial period ends, the trial automatically converts to a paid monthly subscription and your payment method is charged.

4.3 Auto-Renewal

Subscriptions renew automatically each month unless cancelled. Your payment method will be charged within 24 hours before the end of the current billing period. Continued use of the App constitutes authorization for auto-renewal charges.

4.4 How to Cancel

Match Maker cannot cancel subscriptions on your behalf. To cancel, you must use the native subscription management interface of the store through which you purchased:

Cancellation prevents future billing but does not grant a refund for the current period. Your Premium access continues until the end of the paid period.

4.5 Refunds

All refund requests are handled directly by Apple or Google according to their respective store policies. We have no ability to issue refunds for purchases made through either store.

4.6 Price Changes

We will give you at least 30 days advance notice of any price increase, delivered via in-app notification and email to your registered address. A price increase requires your explicit opt-in consent before the new price takes effect for your subscription.

4.7 Free Features

Core features — creating a profile, browsing matches, and sending a limited number of messages per match — are available without a subscription. Premium features (unlimited messaging, advanced filters, priority matching, and others as defined in the App) require an active subscription.

5. User Content

5.1 Your Ownership

You retain ownership of any content you create in the App, including your profile information, prompt answers, and messages ("User Content").

5.2 License to Us

By submitting User Content, you grant us a non-exclusive, royalty-free, worldwide license to store, display, and transmit that content within the App for the purpose of operating the service. This license ends when you delete the content or your account.

5.3 Your Responsibility

You are solely responsible for the accuracy and legality of your User Content. You warrant that your content does not infringe the rights of any third party.

6. Prohibited Conduct

You agree not to:

Violations may result in immediate account suspension and, where required by law, reporting to relevant authorities.

7. Intellectual Property

The App, its design, name "Match Maker — Personality," logo, and all original content created by us are owned by Denis Sangi (sole proprietor) and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Disclaimers

The App is provided "as is" and "as available" without any warranty, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee:

9. Limitation of Liability

To the fullest extent permitted by applicable law, our total liability to you for any claims arising out of or related to these Terms or the App shall not exceed the total amount you paid to us in the 12 months preceding the claim.

We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, even if advised of the possibility of such damages.

10. Dispute Resolution

10.1 Informal Resolution First

If you have a dispute with us, please contact us at support@matchmaker-team.com first. We will try to resolve the dispute informally within 30 days.

10.2 Arbitration

If informal resolution fails, disputes will be resolved by binding arbitration in the Republic of Kazakhstan, conducted in the English or Russian language, under the arbitration rules applicable in Kazakhstan. Arbitration is less formal than a court proceeding and the arbitrator's decision is final and binding.

10.3 Class Action Waiver

You agree that any arbitration or legal proceeding will be conducted on an individual basis and not as a class action.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Kazakhstan, without regard to conflict-of-law principles.

12. Changes to These Terms

We may modify these Terms from time to time. When we do, we will:

Continued use of the App after the effective date constitutes acceptance of the revised Terms.

13. General Provisions

14. Contact

Questions about these Terms: