Delete Your Account
App: Match Maker — Personality
Developer: Denis Sangi
Deleting your account permanently removes your profile and all associated data from our servers. This action is irreversible. Please read through the details below before proceeding.
How to Delete Your Account In-App
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1
Open the Match Maker app
Make sure you are signed in to the account you want to delete.
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2
Tap Settings (gear icon, bottom-right)
The gear icon is in the bottom navigation bar on the far right.
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3
Scroll down to the "Account" section
It appears near the bottom of the Settings screen.
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4
Tap "Delete Account"
A confirmation dialog will appear explaining what will be deleted.
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5
Confirm in the dialog
Tap the red "Delete my account" button to confirm. You cannot undo this step.
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6
Done — you are signed out
The app signs you out immediately. Your data is permanently deleted from our servers within 30 days.
What Gets Deleted
When your account is deleted, the following data is permanently and irreversibly removed:
- Your profile: nickname, age, gender, location, and all other parameters
- Interests, values tags, and icebreaker prompt answers (all 11 categories)
- All matches and match history
- All chat messages (sent and received)
- All likes you sent or received
- Block and report history associated with your account
- Active subscription entitlement state (subscription itself managed by Apple/Google — see note below)
- Push notification tokens
- Your email address and authentication credentials
Note on subscriptions: Deleting your Match Maker account does not automatically cancel your App Store or Google Play subscription. To stop future billing, cancel your subscription separately through Apple ID Subscriptions or Google Play Subscriptions before deleting your account.
What Is Retained
- Anonymized aggregate analytics — no personal identifier; used only for aggregate product metrics (e.g., "1 000 accounts deleted in Q1")
- Transaction records for tax and audit compliance (retained for 5 years per Kazakhstan tax law, Tax Code Article 48)
Neither retained category contains your name, email, profile content, or any information that identifies you personally.
Cannot Access the App?
If you are unable to sign in or access the app settings, you can request account deletion by email. We will delete your account within 30 days of receiving your verified request.
Request deletion by email
Send an email from your
registered Match Maker email address to:
Subject
Delete my account
We will confirm receipt and delete your account within 30 days. Sending the request from your registered email address is required for identity verification.
Questions
If you have any questions about account deletion or your data, contact us at support@matchmaker-team.com.
For full details on how we handle your data, see our Privacy Policy.